A Faxon Firearms Program
Trusted Distribution Partners
Expanding what's available on FaxonFirearms.com through authorized distributors of the brands we trust — with the Faxon experience you expect.
What it is
Bringing you more of the gear that complements your Faxon build.
Faxon Firearms is best known for the barrels, suppressors, and firearms we design and manufacture in Greater Cincinnati. But there's a wider world of premium components that pair with what we make — and you've told us you'd rather get them from a source you already trust.
Our Trusted Distribution Partner program lets us offer a curated selection of name-brand firearms components from authorized industry distributors, shipped directly to you. We handle the order, the support, and the returns — our partners handle the warehouse and the box.
How it works
Three steps. One Faxon experience.
From order to doorstep, you deal with Faxon — never the middleman.
01
You order on FaxonFirearms.com
Browse, add to cart, and check out exactly like any other Faxon order. We process your payment and send your confirmation.
02
We route it to our partner
For partner-fulfilled items, our distributor ships the product directly from their warehouse — often arriving faster than a stop through ours would allow.
03
Faxon handles the experience
Order tracking, customer service, and returns all go through Faxon Customer Service. Same team, same standards, no runaround.
Spotting a partner-fulfilled item
Look for the badge below the price.
Every product on FaxonFirearms.com that ships from a Trusted Distribution Partner displays the badge shown here, directly beneath the price. A shipping & returns FAQ specific to that product appears just below.
If your cart contains both Faxon-fulfilled and partner-fulfilled items, your order confirmation will group them by shipment location so you know what to expect.
As it appears on a product page
Trusted Distribution Partner
Ships directly from an authorized Faxon distribution partner.
Why we partner with them
The same standards as anything we make ourselves.
Authorized Distribution
All partner products are sourced from authorized distributors — no gray market, no questionable supply chains.
Original Packaging
Every item ships new in its original manufacturer packaging, with all included accessories and documentation.
Manufacturer Warranty
Partner-fulfilled products carry the same warranty as if you'd purchased directly from the brand. Warranty claims are handled by the manufacturer.
Faxon Customer Service
For order, shipping, and return questions, you deal with Faxon directly. Manufacturer warranty claims go straight to the manufacturer.
What to expect
Shipping & returns, in plain English.
Shipping
- Ship time: Trusted Distribution Partner items typically ship within 1–3 business days of order placement.
- Tracking: Sent from Faxon Firearms as soon as the partner hands the package to the carrier.
- Split shipments: Faxon-fulfilled and partner-fulfilled items arrive separately, each with its own tracking number.
- No surcharge: Your shipping cost at checkout covers the entire order, regardless of how many locations it ships from.
Returns & warranty
- Returns & exchanges: Handled by Faxon Customer Service rather than the self-service returns portal, so we can coordinate with our partner on your behalf.
- How to start a return: Email customerservice@faxonfirearms.com or use our Support page and select Refund / Return.
- Eligibility: Same rules as direct Faxon purchases — unused, in original packaging, within the return window.
- Warranty claims: Manufacturer warranties are administered by the product's manufacturer. For warranty service, contact the manufacturer directly using the information provided with your product.
Common questions
What customers ask us most.
Still have a question?
Our Customer Service team is here to help, whether you're shopping or need support on an existing order.